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RESUME

Anchor 1
Professional ​
info​​

Driven by a passion for creating joyful user experiences, I leverage my background in visual design and illustration to craft delightful and intuitive products. My core strengths lie in curiosity, empathy, and the ability to translate complex problems into engaging solutions. I'm excited to collaborate with a team that shares my passion for user-centric design and creating products that make a difference.

Work​
experience​

Senior Product Designer / Sept 2024 - Present

The Economist - London, UK

I focus on delivering a personalised experience for subscribers across web and app, supporting both B2B and B2C audiences, while also exploring AI initiatives.

Mobile Product Designer / Jan 2022 - Present

The Economist - London, UK

Supported the optimization of customer journeys and content experiences across multiple touchpoints within the app to enhance user engagement and retention. I currently lead the design of the app's audio experience for both iOS and Android.

Web and mobile UX / UI Designer / Apr 2019 - Dec 2021

FXTM / Exinity - London, UK

Broadened my UX design expertise across diverse web and mobile initiatives, tackling challenges in areas like payments, onboarding, and user engagement. Collaborated with the lead designer on a mobile app targeting a new market, successfully adapting to their unique needs and cultural context.

Web UX / UI Designer / Jan 2019 - Feb 2019

Perea Clinic - London, UK

GA Client Project - Two-week sprint - Group project

https://bit.ly/2Vdh7zm

 

UX / UI Designer / Jan 2019

General Assembly - London, UK

Petravel - Pet Tracking mobile app for Norwegian Airlines 

Group concept Project - Two-week sprint

https://bit.ly/2E6OaOH

 

UX Designer / Dec 2018 - Jan 2019

General Assembly - London, UK

Splendid Houseware - an e-commerce website

Concept Project - Two-week sprint

https://bit.ly/2SV94ud


UX / UI Designer / Nov 2018 - Dec 2018

General Assembly - London, UK

Veggieat - Mobile App

Concept Project - Two-week sprint

https://bit.ly/2GFRjJ9

 

Graphic Designer / Apr 2017 - Aug 2018

Emma.dk - London, UK

My tasks were to create the design and brand guidelines for the company and update the graphical elements of the website on a day-to-day basis. I was also responsible for creating social media content, as well as printed material, along with managing two extra designers and one video editor who later joined the team.

 

Graphic Designer and Illustrator / June 2015 - Apr 2017 

Freelance

I worked freelance providing a wide range of services from corporate branding and editorial design to traditional illustration and custom digital portraits for private and corporate clients. My UK clients included famous sports people and leading London restaurants; such as Inamo.

Graphic Designer / Feb 2014 - Jan 2015

Caracas Metropolitan Planning Institute (IMUTC) - Caracas, Venezuela

I was responsible for the IMUTC events and social media promotion. I was also responsible for creating graphic materials for all activities and events organised by the IMUTC, including booklets, logos, seasonal cards, and flyers.

 

For a full career breakdown, please refer to my

LinkedIn profile.

SKILLS

Hard Skills:

UI design 

Wire-framing

Prototyping

Usability testing

User interviews

Ideation

User journey

Interaction design

Workshopping

iOS and Android design

 

Soft Skills:

Time management

Curiosity

Empathy

Problem-solving

Teamwork

Collaboration

Organisation

Communication

TOOLS

Figma

Miro

Jira

Confluence

Sketch

Slack

Trello

Zeplin

Google Suite

LANGUAGES

Spanish: Native

English: Fluent

I CAN PLAY WITH

Photoshop

Illustrator

Indesign

Education

UX Design Qualification / November 2018 - March 2019

General Assembly - London, UK

During a ten-week immersive course, I learned about the UX process by practicing through three different concept projects, and one final client project. Following the Double Diamond (Discover, Define, Develop, Deliver) and lean process methods to deliver final results.

I obtained a good set of skills such as user research, persona,

wire-framing and prototyping.

3D Animation / Sep 2011 - Jul 2012

CEV - Escuela Superior de Comunicación, Imagen y Sonido- Madrid, Spain  

I decided to expand my knowledge of 3D animation while I was living in Spain. I completed a one-year study in 3D animation where I learned how to use software such as Maya, Nike, Mudbox, and Zbrush.

3D Max & Z-Brush Certification / 2011

ARTS - Instituto de Computación Gráfica - Caracas, Venezuela

During this 50-hour course, I learned at a basic level how to use some of the main 3D software packages that are considered essential for the industry.

Visual Communication Degree / Sep 2007 - Jul 2010

CDD (Centro de Diseño Digital) - Caracas, Venezuela

The Learning approach during this course was to work with different projects every other week where the skills learned would then be applied. Here I learned the visual design principles and the essential tools to be used such as Photoshop, Illustrator, and Indesign.

© 2026 by Joy Cruz Vargas

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